To ensure successful viewing of the wedding ceremony, you will need to check that you have the minimum computer system (internet, hardware and software) requirements. To see whether you have everything you need, we have prepared a checklist for you.
Please go through this list and make sure you have the components listed. If you do not happen to have one or the other, it is possible that you will not be able to view the webcast/ streaming video.
Perhaps viewing the webcast at a friend’s house who has a compliant computer is a viable alternative.
Here’s the checklist index:
1. Hardware requirements
2. Software requirements
3. How to watch a Live Webcast
4. How to watch streaming video playback
5. Test your compliance
1. HARDWARE
- broadband internet connection (cable, DSL, T1, etc…). Telephone modem will NOT be sufficient;
- a PC computer with at least a Pentium IV class processor (or equivalent) or a MAC computer G4 or higher (iPad or iPhone may have problems viewing the stream);
- a sound card;
- speakers or earphones that are hooked-up and volume turned up;
- if you are using a wireless router make sure you get a nice strong and steady signal (we recommend at least 11MBPS).
2. SOFTWARE
- You will also need FLASH 9 or newer. 99% of all computers have flash installed on them, but if you are one of the few who don’t, get it here:
Click on the image above to download FLASH 9.0 or higher
- Supported web browsers: Internet Explorer 7.0 or higher, Netscape, Firefox, Safari, Chrome.
- You may need to disable your anti-virus program to successfully watch the broadcast.
3. HOW TO WATCH THE LIVE WEBCAST
- Log on to the webcast viewer page that has been emailed to you on the day of the official broadcast.
- Check the live broadcast time and your time zone. Hawaiian Time zone is 6 hours behind EDT (5 hours if it STANDARD time on the east coast).
- Make sure you are connected to the internet.
- Make sure you have earphones or speakers plugged in and have the volume turned up.
- When the page loads, go ahead and join the LIVE CHAT ROOM (usually below the player)
- The admin will let you know when to PRESS PLAY.
- Sometimes ceremonies don’t start when they were intended to (for various reasons). If there is no picture at the time the ceremony was slated to begin, that’s normal. The admin will let you know when you can expect the feed to come up.
- If you have any questions or are experiencing technical difficulties you will have the option to IM me in the wedding chat room.
Enjoy the show!
4. HOW TO WATCH THE STREAMING PLAYBACK
After the ceremony, you will be able to see the archived video a day following the actual ceremony.
You will need all the same hardware and software requirements that were specified above. If you do not have the necessary software and hardware, we suggest viewing the webcast/ streaming video at a friend’s house who has a compliant computer.
5. TEST YOUR COMPLIANCE
Visit this webpage: http://www.livemauiwebcasts.com/compliance-test/ If the video player and chatroom shows up, you have the hardware and software capable of watching a live webcast! If it does not, please make sure you have ALL the requirements setup, both software and hardware.
PS: Do you feel there is something missing from these instructions that would make things clearer? Simply email me at Stephan@livemauiwebcast.com. Mahalo!
