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Many of our past wedding clients and online Maui wedding viewers have been writing in asking whether we were OK after the tsunami scare. I am happy to report that Hawaii and Maui specifically was spared the worst of it and most locations were up and running just a few days after the surge. My wife’s family in Japan is also OK, however, as you can image, that nation is reeling right now. They can use all the positive energy and love that people have to give.
Now, another topic that’s been on my mind… bad Maui Wedding (not so) professionals.
Having lived in Hawaii for over 10 years now and having worked in Maui weddings for 8 of them, I have seen a lot of things that would downright shock most wedding couples.
Here are just a few:
- Photographers who show up in tank tops and ripped shorts (and reeking of BO);
- ministers who breeze through a ceremony in a matter of minutes just to rush down the beach and start another ceremony;
- wedding coordinators who are so hands-off, the itinerary is left squarely in the vendor’s hands to direct and guide;
- wedding coordinators who are so dictatorial that it’s embarrassingly cloying and mood destroying;
- hula dancers who can only be described as beginners (not in and of itself a problem, except for when the couple believes they’re going to have the pleasure of seeing someone learned and beautiful at their craft;
- ceremonies in the pouring rain without any effort to relocate or consider a plan B (probably because there never was a plan B).
There are so many more examples of weddings that made me sad for the couple.
How did couples fall for some of these so-called “professionals?” There are many possible reasons, but one that come to mind is that all of us — whether it’s the director of the CIA falling for a phishing scam or couples falling for scam artists — can fall in to a trap from time to time. We are all susceptible to buying into propositions that are too good to be true. That’s no different in the world of Hawaiian weddings. You’ll stumble across offers like:
- “Free videos!”
- “All inclusive wedding packages for just $300!”
- “Free webcasts!”
- “World-class photography for just $100!”
And then when you actually finally experience the service and see the product, you are reminded of the old saying: “if it’s too good to be true, it probably is.” And by then it’s too late;The only thing you can do is grin and bear it.
There is, however, some good news. For one, the recent recession has shaken up the wedding landscape on Maui, sending many of professionals with lacking ethics or skills closing shop and scrambling back to the mainland. Only the stronger survived and came out even stronger.
Secondly, there’s the Internet. In my early Maui wedding video days, the Internet was not quite as informative as it is today. Information on vendors — from user reviews to their professional associations — was not as readily available as it is today. There were no such sites as http://weddingwire.com or Google local reviews or http://tripadvisor.com.
Today, wedding couples have more ability to research and find information about the wedding professionals they are considering than ever before and that gives them power to make the right decision. From restaurants to caterers, videographers to photographers, the information is being compiled and there are not many rocks left to hide under for unscrupulous or unethical wedding vendors.
So, I encourage you to …
- ask the vendors you are considering to provide you with samples of their most recent work,
- ask them to explain their neutral or negative reviews,
- ask them to see what their budget or “in-house” services REALLY look like;
- compare those services to other professionals;
- ask them whether they have a money-back guarantee (this separates the cream from the rest).
And most importantly, as you’re talking with a Maui wedding professional, listen to your intuition on how you feel. Does it feel like the coordinator or photographer, or videographer VIBES with you? Does he/ she ask questions to understand your needs? Does he have a warm disposition or could he be faking it? Is the prospective wedding coordinator calm and informative or high energy and pushy (it would seem to me that the ideal organization person is someone cool at all times)?
Take your time in the process. Set aside dedicated time to research and call vendors. Get to know them, feel their Aloha and you will most likely be rewarded on your wedding day.
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